Fake gift and PS Plus offers
“Free PS Plus” or “free credit” pages collect PlayStation logins. Sony never asks for your password that way.
PlayStation Network recovery
How to recover a hacked PlayStation (PSN) account
A hacked PSN account can cost you your games, your PlayStation Plus and money on your saved card. Move fast, use only PlayStation’s official support, and secure your email at the same time.
How to recover a hacked PlayStation account
Step 1
Reset your password if you still can
If the sign-in email is still yours, use “Trouble signing in?” on the PlayStation sign-in page and reset the password straight away.
Step 2
Sign out of every device
Once you are back in, use the option to sign out of all devices in account security settings, so the attacker’s session ends too.
Step 3
Contact PlayStation Support if you are locked out
If the sign-in ID or password was changed, go to playstation.com/support. Have your Online ID, the original email, and details of recent purchases or the card on the account ready.
Step 4
Turn on 2-step verification and check purchases
Enable 2-step verification, store its backup codes, and review your transaction history for anything you did not buy.
Step 5
Store the new details in LoginScout
Save the new password, Online ID and backup codes on your PlayStation card.
How PSN accounts usually get stolen
Reused passwords
Leaked passwords from other sites are tried on PSN automatically.
A hijacked email
PSN password resets go to your email. Secure the inbox and its own 2-step verification.
Shared logins
Sharing your account “to help with a game” hands over full access, including saved payment methods.
Unauthorised charges on your PlayStation account
Document every purchase you did not make and tell PlayStation Support before you dispute anything with your bank, because a chargeback can affect the account itself.
Remove saved payment methods you do not need and require a password at checkout.
Questions people ask
Can I recover a PSN account if the email was changed?
Contact PlayStation Support with proof of ownership, such as the original email, your Online ID and purchase details.
Will I get my games back?
Your purchases belong to the account, so recovering the account is what restores them.
Should I make a new PSN account instead?
Not before trying recovery. A new account starts with nothing, and your purchases stay on the old one.
Can LoginScout recover my PlayStation account?
No. Only PlayStation Support can. LoginScout keeps the new password and backup codes safe afterwards.
Related guides
LoginScout home Related LoginScout page. All guides Related LoginScout page. Gaming password manager A vault built for game and service logins you own. How to recover a hacked Steam account Related LoginScout page. How to recover a hacked Epic Games or Fortnite account Related LoginScout page. How to recover a hacked Roblox account Related LoginScout page. How to recover a hacked Riot account for Valorant or League Related LoginScout page. Lost your phone with Steam Guard? How to get back into Steam Related LoginScout page. How to recover a hacked Minecraft account Related LoginScout page. How to recover a hacked Discord account (and stop the scam spreading) Related LoginScout page. Recover a hacked Xbox account Related LoginScout page. Recover a hacked Call of Duty account Related LoginScout page. Recover a hacked EA account Related LoginScout page. Recover a hacked Battle.net account Related LoginScout page. Recover a hacked Nintendo Account Related LoginScout page. How to make a Valorant account Create the account on the real platform, then store the login in LoginScout. How to make a Battlefield 6 account Create the account on the real platform, then store the login in LoginScout. Can you get GTA 6 for free? Related LoginScout page. Fortnite new season checklist Related LoginScout page.
Keep the identity with the login.
Create a free vault, then upgrade for a private temp mailbox and burner numbers when the library grows.