Roblox account recovery

How to recover a hacked Roblox account

Lost your Roblox account to a scam or a changed password? Use Roblox’s own support pages — never a “recovery” service — and then secure the account so your Robux and items stay put.

How to recover a hacked Roblox account

  1. Step 1

    Try “Forgot password or username”

    On the Roblox login page, reset via the email or phone on the account.

  2. Step 2

    Contact Roblox Support

    At roblox.com/support, choose account hacked or can’t log in. Include the username, the original email, and any purchase receipts.

  3. Step 3

    Turn on 2-step verification

    In Security settings, enable authenticator-app 2-step verification and save the backup codes.

  4. Step 4

    Sign out of all other sessions

    Use “Log out of all other sessions” in settings and review linked emails and phones.

  5. Step 5

    Save it in LoginScout

    Store the username, email, new password, and backup codes on one card. Parents can keep a child’s login safe here too.

How Roblox accounts get stolen

“Free Robux” offers

They ask for your password or a browser script. Both hand over the account.

Fake trade links

Phishing pages copy the Roblox login. Check you are on roblox.com.

Shared with friends

Shared passwords get passed on. Keep yours private.

No 2-step verification

Without it, a password is all an attacker needs.

Stolen Robux and limited items

Roblox Support decides what can be restored. Report it through official support only.

Anyone asking for payment to recover a Roblox account is running another scam.

Questions people ask

Can I recover a Roblox account without the email?
Sometimes. Roblox Support may accept other proof, like purchase receipts.
Will Roblox give back stolen items?
Roblox reviews each case. There is no guarantee, so prevention matters.
Is there a free Robux generator?
No. Every free Robux generator is a scam.
Can LoginScout recover Roblox accounts?
No. Only Roblox Support can. LoginScout keeps the login and backup codes safe.